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Frequently Asked Questions​

Everything You Need

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.​

Frequently Asked Questions​​

Why our platform is the perfect
Choice for your rentals needs

Driver must be over 21 years old to drive normal cars & 23 for sports cars.

A Passport and Driver’s License is required for Tourists. Emirates ID and Driver’s License is required for Residents/Locals.

Some cars have no security deposits while some do. When Security Deposit (Guarantee) is required, is is held in your credit card in the form of pre-authorization (Blocked). Deposit will be blocked on your card for 30 days.

The deposit amount varies for different cars by the type of car rented. Some cars have zero deposit, while others can have a deposit of up to 3000 AED.

The delivery charge within Dubai is generally free for luxury cars and between 50 to 200 AED for other cars.

In Dubai some roads are toll roads and a smart gate called Salik is installed on the road to register each car passing the gate, The toll charge is 5 AED currently per each gate pass.

The included mileage varies depending on the car class, ranging from 200 to 250 kilometers per day.
If you exceed this limit, you will be charged a fee per additional kilometer, ranging from 5 AED to 15 AED, depending on the car class you choose.

You can reserve the car, but for booking confirmation a valid ID and minimum age requirements must be met.

Cash and credit cards

By contacting the customer service.

It normally takes a few minutes, once your preferred car is chosen.

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